top of page
BC Logo  (2000 x 2000 px).png


Marketing & Sales

M&S Director

Rachel Miller Adams

Head of M&S

Sarah Lee

Customer Support

Support Director

Benjamin Carter

Head of Customer Relations

Michael Evans


Communications Director

Henry James Thompson

Head of Media Relations

Eleanor Grace Mitchell

Human Resources

Communications Director

Emily Wright

Head of HR

Daniel Foster

General Inquiries

When contacting the BC Group for media enquiries, we will process necessary personal data to manage your request. Please read our full Privacy Notice for more information on how we process your personal data and your rights as a data subject

MON-FRI: 9am to 5pm PST

Our representatives and advisors are available to chat with you:

Chat with Us

Scroll Down

Contact Us

Thank You!

Scroll Down
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • What products do you offer in your online store?
    We offer a wide range of clothing for men, women, and kids, as well as home, garden products and pet items and many more.
  • Is it safe to shop on your website?
    Absolutely! Your security is our top priority. With over 10,000 monthly transactions, our website employs the latest secure payment technologies. We have partnered with Visa, Mastercard, and Wix to ensure a trustworthy payment process. Shop with confidence, knowing that your transactions are protected by state-of-the-art security measures.
  • What is your return policy?
    Enjoy our hassle-free return policy. If you're not satisfied with your purchase, you can return it within [7] days for a refund or exchange. Please check our Returns page for more details.
  • How can I contact customer support?
    Reach out to our customer support team using the details provided on our website. Visit our Contact Us page for more information.
  • How to Adjust Your Preferences?
    From the Settings section of your BC account, you can: Configure the Newsletter: Choose the sections or collections that interest you most to stay up to date. Receive weekly information about new collections, promotions, and other news from Configure Your Privacy Preferences: Adjust your privacy settings according to your preferences. Feel free to reach out if you have any further questions or need assistance.
  • Registration and Log In
    At, you can find all the information needed to register, access your account, and resolve any related situations. Registration: Registering is easy; we only request essential information required to manage your purchase. You can do it from the "Register" option. Log In: If you already have an account, log in by entering your email and password. To end the session and log out securely, you can do so from "Profile" > "Account." Advantages of Having an Account: Make purchases quickly. Check the information and status of all your purchases and returns. Receive notifications about your orders and new arrivals in the app. Resend your pick-up label for returns. Create lists with your favorite items using the "Favorites" and "Save for later" options. Account Verification: To improve your experience, we need to verify your account. When you create a BC account, we will send a code to you, and you'll need to enter it to complete the registration process. If you are already a registered user, you will find this option in your account. Feel free to reach out if you have any further questions or need assistance.
  • Do I need to register to make an online purchase at BC?
    No, at BC, we offer you the option of placing an order without having previously registered. Simply provide the necessary basic information for the purchase, including personal information, shipping address, and payment details.
bottom of page